Contact PortfolioLighting.net: Start Here
Use this page if you need help with a Portfolio lighting problem, replacement part search, model identification question, discontinued fixture issue, or outdoor lighting concern. The more specific your message is, the easier it is to point you toward the right answer or guide.
- Need a part: include the fixture type and failed part
- Need troubleshooting help: describe what stopped working
- Need model help: include any label text or numbers you can find
- Need ordinance or lighting advice: describe the issue clearly
If you are not sure whether you need a part, a full replacement, or a troubleshooting guide, you can still send a message. Just explain what happened and what type of light you are working with.
Contact Us for Help With Your Outdoor And Indoor Lighting Problems
Whether your lights are too bright, not working, or causing HOA issues, we can help point you to the right solution fast. This page is especially useful if you need help with replacement parts, discontinued Portfolio fixtures, transformer or timer problems, model number lookup questions, or outdoor lighting compliance concerns.
Send a Message
Use the form below for replacement part questions, discontinued fixture help, troubleshooting, outdoor lighting issues, and general support. Include the model number if you have it, but if you do not, fixture category and problem details are still helpful.
What to Include in Your Message
The more specific the message, the more useful the next step usually is. If you are asking about a discontinued Portfolio fixture, a replacement part, or a system problem, try to include these details:
- the fixture type
- the model number if it is still visible
- whether the light is indoor, outdoor, low voltage, line voltage, or solar
- what part failed or what changed
- whether the issue affects one light or several lights
What Type of Question Should You Send?
| Your Situation | Best Thing to Include | Best Internal Page to Check First |
|---|---|---|
| Need a replacement part | Fixture type + failed part | Parts and Accessories |
| Discontinued fixture | Model number + photo details | Model Number Lookup |
| Several outdoor lights stopped working | Whether the whole system is out | Troubleshooting |
| Transformer or timer issue | What the system is doing now | Transformer Troubleshooting |
| Need a compatible replacement | Fixture category + finish + size | Portfolio Lighting Alternatives |
| Outdoor compliance or HOA problem | What the complaint says | Outdoor Lighting Ordinance Guide |
Before You Send a Message, These Pages May Help First
Many visitor questions are already answered somewhere on the site. If you want to solve the problem faster, compare these pages before or after sending your message:
Portfolio Lighting Parts and Accessories
Start here if you need a replacement part for a broken, missing, or discontinued Portfolio light.
View PartsPortfolio Lighting Model Number Lookup
Use model lookup if you are trying to identify an older or discontinued Portfolio fixture first.
Use Model LookupPortfolio Lighting Troubleshooting
Use troubleshooting if your light stopped working and you are not sure whether the problem is the bulb, timer, transformer, wiring, or fixture.
Troubleshoot NowContact Us FAQ
What should I include if my Portfolio fixture is discontinued?
Include the fixture type, model number if available, what part failed, and whether you are looking for a repair part or a full replacement. That makes it much easier to narrow the next step down.
Can I ask about transformers, timers, and low-voltage systems?
Yes. You can use the form for transformer issues, timer problems, low-voltage questions, wiring concerns, and outdoor system troubleshooting.
Can I ask about outdoor lighting ordinance or HOA problems?
Yes. If your outdoor lighting is creating glare, spillover, brightness problems, or a compliance issue, you can send a message and describe the concern clearly.
What if I do not know the model number?
That is still fine. Include the fixture type, where the light is used, what it looks like, and what failed. Even partial details can still help.